Delivery/T&Cs

Delivery/T&Cs

Firstly, my main concern is that you are happy with your cards, and will find purchasing online a pleasant experience. If for any reason you have any issues, then please do not hesitate to contact me. Great customer service is paramount to me.

There is currently one offer running, which is 15% off your first order. The discount is displayed and calculated at the checkout.

Deliveries are packaged in cardboard envelopes for maximum protection, and posted using 2nd Class Royal Mail. For 9 items or more, deliveries are packaged in a small cardboard box (and posted using 2nd Class Recorded/Signed for Royal Mail.) 

Postal charges start at £1.25 for one card, and increase in increments of 25 pence for each additional card purchased. Delivery charges are displayed and calculated at the checkout. I aim to dispatch orders within 2 - 3 business days, and presently only post to addresses in the UK. If there is any unforseen delay in posting the order, I will contact you asap.

If you wish to cancel your order, please contact me within 3 hours of placing it, to ensure that it has not already been posted. If you wish to return your order for a full refund, please advise me within 14 days of receiving your delivery, and I will provide the necessary return details. (Return postage is not refunded.) Please contact me before returning any items. If the delivery has been lost in transit, you are entitled to a full refund or re-delivery of the same item/s. Due to occasional postal delays, this cannot be actioned until 8 days after orders are dispatched.  

My name and business address is: Marc Harris, English Whispers™, Ludlow Court, 77 Brookhill Road, Barnet, Hertfordshire, EN4 8SW.

I can be contacted at [email protected]



All card designs, images and content are copyright © English Whispers™ 2021, and copyright © Marc Harris 2021, and are the intellectual property of Marc Harris. All designs have been registered. English Whispers™ and 'Spreading happiness, one card at a time™' are trademarks.